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Business Innovation Factory

Connect. Inspire. Transform.

The BIF Team

A multidisciplinary office of unusual suspects: Meet the Business Innovation Factory team.

  • Mickey Ackerman

    Chief Design Strategist

    An internationally recognized design leader Mickey Ackerman has spent decades teaching designers how to define problems clearly and then solve those problems through multidisciplinary teamwork. For fifteen years as the head of RISD'...

  • Emma Beede

    Experience Designer

    A strategic troublemaker and tireless idealist, Emma Beede is an Experience Designer in the BIF Experience Labs. With a background in design and human rights, she thrives in collaborative process and uses systems thinking to create...

  • Tori Drew

    Director of Operations

    As BIF's director of operations, Tori Drew plays a key role in several BIF activities, including the coordination of our annual Collaborative Innovation Summits. A logistics wiz kid with more than 15 years experience managing big...

  • Jeff Drury

    Creative Generalist

    Jeff has ten years experience concepting, designing and developing clean, accessible and functional websites and digital media for respected institutions, fine artists and smart designers. At BIF, he works with researchers, designers...

  • Kara Dziobek

    Experience Designer

    Kara works as a Design Researcher in the BIF Experience Labs where she combines her passion for people and multi-scalar design process to better understand the human experience. With her background in architecture, she approaches...

  • Kirtley Fisher

    Experience Designer

    Kirtley is from Newport, RI and received a B.A. in International Studies from Emory University. After college, she moved to Washington, DC and worked as a legislative aide for Congressman Jim Langevin (RI). Most recently, she served as...

  • Renee Hopkins

    Community Engagement Manager

    Renee Hopkins has been blogging about innovation and creativity since she started the blog IdeaFlow in 2003 (the newest incarnation of that blog is here). Previously, Renee was editor of Strategy and...

  • Saul Kaplan

    Founder and Chief Catalyst

    Saul Kaplan is the founder and Chief Catalyst of the Business Innovation Factory and author of The Business Model Innovation Factory: How to Stay Relevant when the World Is Changing. Kaplan...

  • Samantha Kowalczyk

    Digital Media Generalist

    Sam joined the BIF team after completing her degree in Graphic Design & New Media at Johnson & Wales University. Game for anything and able to switch gears at any moment, Sam will help bring BIF's digital storytellin to...

  • Lindsey Messervy

    Experience Designer

    With a background in psychology, design thinking, and anthropological methods, Lindsey brings an empathic point-of-view to her role as Experience Designer at BIF. She specializes in using contextual and co-creative approaches for...

  • Sam Seidel

    Student Experience Lab Director

    Sam Seidel has taught in a variety of settings, from first grade to community college, and directed youth programs from young people affected by incarceration. He now works with several networks of innovative schools, speaks nationally...

  • Eli Stefanski

    Chief Market Maker

    Eli is Chief Market Maker leading BIF’s development efforts. With over a decade of experience in building and leading social ventures Eli is an accomplished social innovator with a deep knowledge of the new platforms affecting...